An eSIM is an embedded SIM that’s built into your device, allowing you to download and activate mobile data plans without a physical card. It’s more convenient and flexible than a traditional SIM card.
eSIM technology is very secure. It uses advanced encryption methods to protect your data and prevent unauthorized access. Plus, it’s built into your device, reducing the risk of losing it.
Wowo Sim uses eSIM technology, which means you can download and activate mobile data plans directly on your device without needing a physical SIM card. Just scan a QR code, and you’re good to go!
Activating your Wowo Sim eSIM is easy! Just scan the QR code from your purchase confirmation email with your device and follow the on-screen instructions. If you run into any issues, we’re here to help!
Yes, you can activate your eSIM before you travel. Just make sure you have an internet connection to complete the activation process.
Activation is usually instant, but it can take a few minutes, depending on your device and network conditions. If it takes longer, please reach out to us for assistance.
You can check your data usage in your device’s settings, through the Wowo Sim app, or through your account on the website. It’s super convenient!
Absolutely! You can top-up or extend your data plan anytime through our website or the Wowo Sim app. We’ve made it really simple for you.
Wowo Sim offers coverage in a wide range of countries. You can find the full list of supported countries on our website. If you’re planning a trip, just check there to make sure you’re covered.
When you run out of data, you can easily purchase a top-up or extend your plan through our website or app. We’ll also send you reminders as you approach your data limit.
Yes, you can use your device’s hotspot feature to share your eSIM data with other devices. Just make sure your data plan supports tethering.
You can update your account information by logging into your Wowo Sim account on our website or through the app. If you need any help, just let us know!
Your billing history is available in your account settings on the Wowo Sim website or app. It’s all there for you to review whenever you need it.
Our refund policies vary, so please check our refund policy on the website or contact us directly for assistance. We’re here to help you with any concerns.
Our modification policies vary, so please check our policy on the website or contact us directly for assistance. We’re here to help you with any concerns.
If you lose your device, contact us immediately so we can suspend your eSIM profile to prevent unauthorized use. Your security is our priority.
Wowo Sim is primarily designed for data connectivity. For voice calls and SMS, you’ll need to use internet-based services like WhatsApp or Skype.
Currently, we offer individual data plans, but we’re always exploring new options. Keep an eye on our website for any updates or new offerings.
Wowo Sim works with most eSIM-compatible devices, including the latest smartphones, tablets, and wearables. You can find a full list of compatible devices on our website.
A single eSIM can only be used on one device at a time. If you want to use Wowo Sim on multiple devices, you'll need to purchase additional eSIMs.
Yes, Wowo Sim offers 5G connectivity in regions where 5G is available, provided your device supports it. Please check our coverage map to see if 5G is available in your destination.
Wowo Sim partners with local carriers to provide the best possible coverage. However, network strength may vary depending on your location.
If you’re having trouble with your eSIM, try restarting your device or ensuring you have an active internet connection. If the issue persists, reach out to our customer support team for assistance.
If you accidentally delete your eSIM, contact our support team. We’ll guide you through the process of reinstalling it. You may need your original QR code or a replacement code.
Yes, our customer support is available 24/7, no matter where you are in the world. Just reach out via email, chat, or our app, and we’ll assist you as soon as possible.
Yes, most data plans have an expiration period, typically 7 or 30 days. You can check the specific details of your plan in your account. If you need more time, you can easily extend your plan through our website or app via the top-up option.
Unfortunately, we don’t offer a pause feature on data plans. Once activated, your data plan will be valid for the designated period.
Unused data does not roll over. However, you can top-up or purchase a new plan at any time if you need more data in the future.
We take your privacy seriously. Wowo Sim uses industry-leading encryption to safeguard your personal and payment information. We never share your data with third parties without your consent.
Your eSIM profile is linked to your specific device, and additional security measures are in place to protect against unauthorized use. However, if you suspect your QR code has been compromised, contact us immediately.
Yes, we periodically offer promotions and discounts for frequent travelers. Sign up for our newsletter or follow us on social media to stay updated on the latest deals.
