What should I do if I have slow network speeds?

Network speed can vary due to factors such as coverage, network congestion, or the local carrier’s prioritization.

If your eSIM requires manual configuration of APN settings, incorrect setup can be mistaken for slow network performance. Ensure your eSIM is properly configured to avoid this issue.

If your network speed is slow, verify that all requirements from your eSIM installation page are met, and follow these steps:

1. Configure your APN settings (if necessary).
2. Temporarily switch your device to 3G.

If the issue persists, try the following:

1. Set your device to 3G only (if available).
2. Toggle airplane mode on and off.
3. If your eSIM supports multiple networks, switch to a different network to see if it improves the service.

If you have any questions, please feel free to contact support.